2. Terms & Conditions

TEAMWORK ARTS PRIVATE LIMITED

TERMS AND CONDITIONS


1. INTRODUCTION

1.1. Welcome to www.teamworkarts.com (hereinafter, ‘theWebsite’ where the term includes our website, applications or any other online service) a website owned by Teamwork Arts Private Limited incorporated under the Companies Act, 1956 (hereinafter, ‘Teamwork Arts’ or ‘TWA’ or ‘We’ or ‘Us’ or ‘Our’), these general terms and conditions constitute a legally binding agreement made between the User (‘User’, ‘You’ or ‘Their’) and TWA concerning your access and use of the Website, applications and any other online services including any website or online services we operate on behalf of our clients.

1.2. By accessing the website, you have read, understood, and agree to be legally bound by all of these Terms and Conditions set forth governing your use of this Website. The Terms and Conditions shall apply to all services, programs, events, information and products that you may use or otherwise access from time to time through the Website, the application and other services. By accessing the Website and any pages hereof, you are indicating that you have read, acknowledge and agree to be bound by the Terms and Conditions. If you do not agree with these Terms and Conditions then please do not use or access the Website.

1.3. The “Last updated” date of these Terms and Conditions will inform you about any changes or modifications and you waive the right to receive any specific notice of such changes. It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Website after the date such revised Terms and Conditions are posted. We further expect you to further read and understand the other Website policies, which would be treated as a part of this Agreement before using the services offered by us.

2. USER REPRESENTATIONS

2.1. All the information you submit will be true, accurate, current, and complete to the best of your knowledge;

2.2. You will maintain the accuracy of such information and promptly update such information as necessary and required;

2.3. You have the legal capacity and you agree to comply with these terms and conditions;

2.4. You are not under the age of 18;

2.5. You are not a minor in the jurisdiction in which you reside[or if a minor, you have received parental permission to use the Website];

2.6. You will not access the Website through automated or non-human means, whether through a bot, script or otherwise;

2.7. You will not use the Website for any illegal or unauthorized purpose;

2.8. Your use of the Website will not violate any applicable law or regulation;

2.9. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and / or subscription and/or refuse any and all current or future use of the Website (or any portion thereof).

3. WEBSITE CONTENT

3.1. Any and all material and information available through the Website is solely for non-commercial and for your own personal use and for information purpose only.

3.2. TWA has the right, at any time and from time to time, in its own discretion to add, modify, or remove any of the material or information available on the Website.

3.3. These Terms and Conditions are not intended to and will not, transfer or grant any rights in or to the information other than those which are specifically described herein, and all rights not expressly granted herein are reserved by TWA.

3.4. TWA does not warrant the completeness, timeliness or accuracy or any material and information available on the Website.

3.5. TWA may offer an online secured access, whether free or subscription based, to its customers/users as a part of the Website services. This access or use of the Website may be terminated for any reason or where it believes that the User has not acted in accordance with the Terms and Condition and other policies of this Website.

4. INTELLECTUAL PROPERTY RIGHTS

4.1. This Website is the sole property of TWA. All rights to, title to, and interest in the content available on the Website, the Websites’ look and feel, the designs, trademarks, service marks and trade names displayed on the Website, and the Website URL’s, are the property of TWA or its licensors, and are protected by copyrights, trademarks, patents, or the proprietary rights and laws.

4.2. The Website and the content are protected by Intellectual property laws, and belong solely to TWA or its partners, affiliates or contributors.

4.3. No part of any information or material or software from the Website may be copied, removed, recorded, photocopied or duplicated in any form or by any means or re-distributed without TWA’s prior written consent.

4.4. If you download any information or material or any content from this Website, you agree that you will not copy or remove or obscure or alter the content.

4.5. All trademarks, service marks, copyrights, logos and designs used on this Website, whether registered or unregistered, are owned by TWA. You may not use or display any trademarks, service marks, logos or designs owned by TWA or its affiliates without our prior written consent.

4.6. Any infringement shall be strongly defended and pursued to the fullest extent permitted by the law.

5. SUBSCRIPTION TO TWA EVENTS

Any digital subscription, contribution, support towards events organized by TWA shall be governed the Terms and Conditions.

5.2. TWA organizes various events including but not limited to the following:

  • (i) Jaipur Literature Festival (“JLF”)
  • (ii) Jaipur Book Mark
  • (iii) Jaipur Music Stage
  • (iv) Kahani Festival
  • (v) JLF London, United States of America (“USA”) and Canada
  • (vi) India by the Bay
  • (vii) Mahindra Excellence in Theatre Awards (“META”)
  • (viii) Mahindra Kabira Festival
  • (ix) Friends of Music& Under the Banyan Tree Concerts
  • (x) The Media Rumble
  • (xi) Jazz India Circuit

5.3.2.Subscription Billing

  • (i) TWA will automatically start the billing as per your selected subscription plan and payment method for the relevant Subscription plan(s) selected by you at the time of registration through the third-party payment gateway.
  • (ii) TWA will be automatically billing as per your payment method for each Subscription period on a monthly basis. However, if you change your subscription plan, this could result in changing the day on which you are billed and the amount for which you are billed. Further, on changing your existing Subscription plan to another, you would be required to pay the difference in rates (on a pro rata basis) for the new Subscription plan selected and would be billed as per the new Subscription plan from the next billing / renewal cycle. TWA will notify you in advance of the change in the Subscription Fee payable. While automatically renewing the subscription, we will use the payment method that is associated with youraccount.
  • (iii) You also understand and acknowledge that TWA is using a third-party payment gateway for processing payments. You are required to follow all the terms and conditions of such third-party payment gateway provider.
  • (iv) You cannot change your Payment Method during the tenure of your Subscription(s). If your selected Payment Method is no longer available or expires or your Payment Method fails for whatsoever reason, you will be responsible and liable for any uncollected amounts and TWA reserves the right to terminate the Subscription(s) offered to you.
  • (v) Booking Confirmations including ticket printouts generated by the System gateway upon successful completion of payments should not be construed to be an Invoice or a Bill. A request for an invoice or Bill would need to be made by the Customer or Service recipient to contact@teamworkarts.com or info@teamworkarts.com . Upon verification of the payment and other details a Tax invoice will be generated and sent to the Service recipient within 10 working days.

5.3.1. Subscription Pricing and Payment

  • (i) The User agrees that the payment shall be made by the user at the particular price and the billing frequency that has been decided by TWA for a particular digital subscription the User subscribes to.
  • (ii) Every User may not be eligible for availing a discount, the eligibility of a User to avail discount shall be determined while placing the order. The User agrees that no discount by TWA shall be applied retroactively.
  • (iii) TWA accepts the payments through payment gateways through major Credit Cards and PayPal. Details of credit cards are not stored or kept with TWA , instead are kept with major payment gateways through which payments are accepted. The payment gateways are CC AVENUE, Razorpay, HDFC Gateway and so on.
  • (iv) You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website.
  • (v) You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.
  • (vi) We may change the prices provided for our services any time. All payments shall be in INR or in International Currencies as applicable in geographic locations.
  • (vii) TWA reserves the right to change the subscription price and fee any any time. The User shall be promptly notified of such price .If the User agrees to pay all charges at the prices then in effect for your purchases and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If the User does not agree, we reserve the right to refuse any order placed through the Website and cancel your digital subscription with immediate effect.
  • (viii) The User agrees that the applicable taxes on the purchase made may vary and TWA shall not be liable to notify the User in advance of any changes in the applicable taxes.
  • (ix) You agree that if your initial payment authorisation is later revoked, your digital subscription and/or services will be terminated.
  • (x) TWA will promptly process the payment towards your purchase/subscription. There may be a delay in the activation of digital subscriptions/services while the payment details are verified.
  • (xi) If your access is terminated in error, you may contact our Customer Care at the following e-mail id contact@teamworkarts.com.

5.3.2. Subscription Billing

  • (i) TWA will automatically start the billing as per your selected subscription plan and payment method for the relevant Subscription plan(s) selected by you at the time of registration through the third-party payment gateway.
  • (ii) TWA will be automatically billing as per your payment method for each Subscription period on a monthly basis. However, if you change your subscription plan, this could result in changing the day on which you are billed and the amount for which you are billed. Further, on changing your existing Subscription plan to another, you would be required to pay the difference in rates (on a pro rata basis) for the new Subscription plan selected and would be billed as per the new Subscription plan from the next billing / renewal cycle. TWA will notify you in advance of the change in the Subscription Fee payable. While automatically renewing the subscription, we will use the payment method that is associated with youraccount.
  • (iii) You also understand and acknowledge that TWA is using a third-party payment gateway for processing payments. You are required to follow all the terms and conditions of such third-party payment gateway provider.
  • (iv) You cannot change your Payment Method during the tenure of your Subscription(s). If your selected Payment Method is no longer available or expires or your Payment Method fails for whatsoever reason, you will be responsible and liable for any uncollected amounts and TWA reserves the right to terminate the Subscription(s) offered to you.
  • (v) Booking Confirmations including ticket printouts generated by the System gateway upon successful completion of payments should not be construed to be an Invoice or a Bill. A request for an invoice or Bill would need to be made by the Customer or Service recipient to contact@teamworkarts.com or info@teamworkarts.com . Upon verification of the payment and other details a Tax invoice will be generated and sent to the Service recipient within 10 working days.

5.3.3. Refund and Cancellation

  • (i) The User may cancel or modify their digital subscription plan(s) by writing to contact@teamworkarts.com and info@teamworkarts.com
  • (ii) TWA does not offer any refunds against the Services provided to the User. We strictly recommend that, the User may read the Terms and Conditions and other related policy’s before making any payments towards the subscription of our services.
  • (iii) The User shall not be liable to receive any refunds if TWA changes the structure of the digital subscription/live events at any time or reduces the subscription fee temporarily or eliminate the charges for any such content or access for which you are currently paying for under different terms.

5.4. Voluntary Contributions

  • 5.4.1. TWA accepts voluntary donations from the Users towards some Events or Services to support various individuals.
  • 5.4.2. The User understands and agrees that any voluntary contribution made by the User towards any Event or Services of The Teamwork Fine Arts Society would qualify for 80G benefits for exemption under income tax act, 1961.
  • 5.4.3. TWA’s Society namely The Teamwork Fine Arts Society as also got exemption under the FCRA and a separate account for receiving foreign donations has been opened. This enables The Teamwork Fine Arts Society to accept donations and contributions from individuals and organizations based in foreign countries.
  • 5.4.4. The User shall receive a receipt towards the donation on their registered e-mail ID within 10 days from the date of the donation. In case the User does not receive the receipt within 10 days from the date of donation or any other discrepancy, the User can contact TWA at contact@teamworkarts.com and TWA will re-send the receipt.
  • 5.4.5. Any voluntary donations and/or contributions by the User for supporting any fund raising activity are completely voluntary and shall be non-refundable. In case of any error in the payment, the User can contact TWA at contact@teamworkarts.com

5.5. EVENTS

5.5.1 VIRTUAL EVENTS

  • (i) Once you have completed your registration, you will receive your registration confirmation by email. Please ensure that your valid email is entered correctly on the registration form. TWA requests usersto check your junk email box too in case any of your Virtual Event email(s) are caught by spam filters.
  • (ii) Users will receive essential information for registered attendees electronically at the email address and mailing address that are provided on TWA’s registration form.Users may additionally be added to the Virtual Event participant list for notifications of future Virtual Events.
  • (iii) If Users would like to opt-out of any of these benefits, the User can contact TWA at contact@teamworkarts.com.

5.5.2 LIVE EVENTS

(i) Registration

  • • Registration, purchase of ticket or possession of a pass is required for all attendees to enter the festival.
  • • All persons above 12 years of age must register to enter the event(s).Children under the age of 12 years may enter on the basis of their parents'/guardians' registration.
  • • Users can register online by filling and submitting the online registration form or may choose to register on the event ground wherever applicable.
  • • The event(s) access tag must be collected from the registration counter upon arrival at the festival wherever applicable.
  • • Each registration/ticket/pass is valid for one person only and is non-transferable, unless specified otherwise.

(ii) TWA’s Discretion

  • • TWA reserves the right to prohibit entry of any person to an event or the venue, or expel any person from an event or the venue based on behaviour deemed inappropriate by the festival staff and/or its agents and others working under its authority.
  • • No user shall have unrestricted access to all areas of the event’s venue.
  • • Depending on the number of people at the venue and its capacity, the festival will at its discretion without prior intimation open or close all registrations for on the spot registrants.

(iii) Required documentation

  • • All uses are required to carry a valid photo identification of themselves (photocopies will be accepted)
  • • All users are required to carry a ticket, pass or a printed copy of their registration or the registration code wherever applicable.
  • • Absence of any required documents may result in entry being refused.

(iv) Cancellation & Refund Policy

  • • Tickets or Passes once sold shall not be cancelled, exchanged or refunded uncles specified otherwise.
  • • Booking Confirmations and Email Confirmations generated auto generated payment gateway should not be construed to mean an INVOICE OR A BILL. A separate request for a Tax Invoice or a Bill would need to be made through email at contact@teamworkarts.com or should be ascertained from the Box Office Manager of the relevant Event being conducted on ground at any geographic locations.
  • • Paid registrations are non-refundable and non-transferable.
  • • Should an event be cancelled by the organizers, the money will be refunded in 15 working days.

5.5.3 CONDUCT DURING EVENTS :

  • • Irrespective of whether the event is virtual or live, all usersare expected to behave in a dignified and orderly fashion.
  • • No user is allowed to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • • No user is allowed to publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
  • • Promotional materials may not be distributed at the event unless previously approved by TWA. Anyone violating this policy may be asked to leave the event.
  • • Users shall be liable for payment of damages caused by you to the event’s property.
  • • TWA or the event holders shall not be held responsible for users’ personal belongings.
  • • Users are not allowed to use, consume and carry alcohol, tobacco products and narcotic substances on the event’s premises or during an event.
  • • Users are not allowed to carry weapons, arms, hazardous substances on the event’s premises.

6. PRIVACY

6.1. Use of this Website may be monitored, tracked and recorded. You acknowledge that we may use, disclose or transfer any information that you provide through this Website. For more details please refer to our Privacy Policy located at our website.

7. PROHIBITED ACTIVITIES

7.1. You may not access or use the Website for any purpose other than that for which we make the Website available. The Website may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

7.2. As a user of the Website, you agree not to:

  • (i) systematically retrieve data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
  • (ii) make any unauthorized use of the Website, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences;
  • (iii) use a buying agent or purchasing agent to make purchases on the Website;
  • (iv) use the Website to advertise or offer to sell goods and services;
  • (v) circumvent, disable, or otherwise interfere with security-related features of the Website, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Website and/or the Content contained therein;
  • (vi) engage in unauthorized framing of or linking to the Website;
  • (vii) trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
  • (viii) make improper use of our support services or submit false reports of abuse or misconduct;
  • (ix) engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
  • (x) interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website;
  • (xi) attempt to impersonate another user or person or use the username of another user;
  • (xii) sell or otherwise transfer your profile;
  • (xiii) Use any information obtained from the Website in order to harass, abuse, or harm another person.
  • (xiv) use the Website as part of any effort to compete with us or otherwise use the Website and/or the Content for any revenue-generating endeavour or commercial enterprise;
  • (xv) decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website;
  • (xvi) attempt to bypass any measures of the Website designed to prevent or restrict access to the Website, or any portion of the Website;
  • (xvii) harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Website to you;
  • (xviii) delete the copyright or other proprietary rights notice from any Content;
  • (xix) copy or adapt the Website’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
  • (xx) upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website;
  • (xxi) upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”);
  • (xxii) except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Website, or using or launching any unauthorized script or other software;
  • (xxiii) disparage, tarnish, or otherwise harm, in our opinion, us and/or the Website;
  • (xxiv) Use the Website in a manner inconsistent with any applicable laws or regulations.

8. THIRD-PARTY WEBSITES AND CONTENT

8.1. The Website may contain (or you may be sent via the Website) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content").

8.2. Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Websites accessed through the Website or any Third-Party Content posted on, available through, or installed from the Website, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Website and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern.

8.3. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services.

8.4. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

9. TERM AND TERMINATION

9.1. These Terms and Conditions shall remain in full force and effect while you use the Website. Without limiting any other provision of these terms of use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the website (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation.

9.2. We may terminate your use or participation in the website or delete [your account and] any content or information that you posted at any time, without warning, in our sole discretion.

9.3. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

9.4. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

10. MODIFICATIONS AND INTERRUPTIONS

10.1. We reserve the right to change, modify, or remove the contents of the Website at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Website. We also reserve the right to modify or discontinue all or part of the Website without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Website.

10.2. We cannot guarantee the Website will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Website, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Website at any time or for any reason without notice to you.

10.3. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Website during any downtime or discontinuance of the Website.

10.4. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Website or to supply any corrections, updates, or releases in connection therewith.

11. GOVERNING LAW

These Terms and Conditions and your use of the Website are strictly governed by and construed in accordance with the laws of India

12. ALTERNATE DISPUTE RESOLUTION

You agree to resolve all disputes and differences arising out of or in connection with these Terms and Conditions by submitting them to arbitration by a sole arbitrator mutually appointed in accordance with the rules of the Arbitration and Conciliation Act, 1996, with the arbitration proceedings to be conducted at New Delhi and the arbitration proceedings shall be conducted in English language.

13. CORRECTIONS

There may be information on the Website that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Website at any time, without prior notice.

14. DISCLAIMER

14.1. The Website is provided on an “as is” and “as available” basis. TWA contains materials, products, views, information, data, statistics, opinions, statements, analysis which has been obtained from various reliable sources and compiled. We disclaim all warranties of any kind, whether express or implied, including, without limitation, any warranties of completeness, reliability, accuracy, adequacy, updation, fullness, functionality, timelines, performance, certainty of returns of the products, services, data analysis, information, opinions, statements, materials and views on the Website.

14.2. The Registered Users of the website must fully understand and completely agree that any and all actions taken by them based on the materials, products, views, information, data, statistics, opinions, statements, analysis available on the Website has been taken by them at their own risk without any recourse whatsoever to us.

14.3 Our Website may contain information, material, views, data or information submitted by users and/or third party websites/sources. We accept no responsibility for accuracy of such content. Users are advised to use their discretion at all times while taking any investment or other decisions.

14.4. TWA does not make any warranty that the Website will meet your requirements, or that access to the Website will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected.

15. INDEMNIFICATION

15.1. All users agree to defend, indemnify, and hold TWA harmless, including its subsidiaries, affiliates, and respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

  • (i)User Contributions;
  • (ii)Use of the Website;
  • (iii)Breach of these Terms and Conditions;
  • (iv)Any breach of user representations and warranties set forth in these Terms and Conditions
  • (v)User violation of the rights of a third party, including but not limited to intellectual property rights; or
  • (vi)Any overt harmful act toward any other user of the Website with whom you connected via the Website.

15.2. Notwithstanding the foregoing, TWA reserves the right, at user’s expense, to assume the exclusive defence and control of any matter for which users are required to indemnify TWA, and users agree to co-operatewith TWA’s defence of such claims. TWA shall use reasonable efforts to notify the user of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

16. CONTACT INFORMATION

If you have any questions or concerns with respect to the Terms and Conditions or the Website you may contact a representative of TWA by sending us an e-mail at

contact@teamworkarts.com , info@teamworkarts.com