Position: E-commerce Manager

Employment Type:
Full Time

We are looking for an E-commerce Manager to manage and oversee our online store operations. This role will be responsible for driving the success of the e-commerce platform, from product listings to customer service, vendor management, inventory control, and order fulfillment. The ideal candidate will have 2-3 years of experience in e-commerce management, a keen eye for detail, and the ability to ensure smooth day-to-day operations.

Detailed Job Responsibilities

• Product Listing: Manage the entire product listing process on the e-commerce platform, ensuring accurate product descriptions, pricing, and images.
• Vendor Management: Liaise with vendors and suppliers to maintain accurate inventory records, ensure timely product deliveries, and manage order fulfillment.
• Inventory Management: Regularly monitor stock levels, coordinate with vendors for restocking, and track inventory to avoid discrepancies.
• Order Processing: Oversee order processing, ensuring orders are accurately fulfilled and dispatched in a timely manner.
• Customer Service: Address customer queries related to orders, shipping, and returns. Provide excellent customer support via email, phone, and chat.
• Logistics and Delivery Coordination: Work closely with delivery partners to ensure prompt and accurate deliveries, resolve delivery-related issues, and track shipments.
• Website Management: Ensure the website is user-friendly, up-to-date, and fully functional. Troubleshoot any issues with the online store.
• Sales and Marketing Support: Collaborate with the marketing team to run promotions, sales campaigns, and provide product information for marketing materials.

Education Qualification & Key Skills required

• 5+ years of experience in e-commerce, online retail, or a related field.
• Familiarity with e-commerce platforms (Shopify, WooCommerce, Magento, etc.) and content management systems (CMS).
• Strong understanding of inventory management and order fulfillment processes.
• Knowledge of logistics and working with delivery partners.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong organizational and problem-solving skills.
• Attention to detail and ability to work in a fast-paced environment.

CTC offered:
5-6 LPA

Job Location(s):
Delhi (In-site)

Job Responses:
HR@teamworkarts.com

Employment Type

Profile Summary

Detailed Job Responsibilities.

• Vendor Coordination & Sourcing: Identify and source festival merchandise from various vendors, collect samples, and oversee the billing and payment process.
• Go to the local wholesale market (sadar bazzar, chandni chowk etc) and look for various samples from different vendors and researching for the various fabrics/décor items/ gifts required /production related requirements for the festivals
• Negotiate rates with them for bulk orders and getting the samples and the order ready well in time. 
• Coordinating with designers , vendors both local and exhibitors for different festivals
• Look for and find new vendors for manufacturing merchandise items at best rates
• Prepare excel sheet for all the stocks and keeping a track of the inhouse stock
• Looking after Market Spaces (vendors management, documentation, accounts, payment during various festivals), Manage production of volunteer jackets and Tote Bags for Teamwork festivals
• Look for unusual crafts and items for the festival merchandise
• Source crafts, vendors and items - across India
• Getting the various customised merchandise order made from the vendor as per the approved quantity and quality 
• Coordinating for the purchase order and final billing with the vendor and sharing it with the accounts department
• Coordinate with the vendors for timely delivery of the merchandise items, as per the approved quantity and quality
• Maintain complete stock of the items , list wise and Track stock levels, coordinate restocking, and maintain accurate inventory records to prevent discrepancies.
• Maintaining a log sheet and status update for various merchandise and samples available in stock and updating it from time to time
• Responsible for the Merchandise stalls and the sales of the item during the onground festival
• Contacting and coordinating with various artisan for their work and products
• Execute the Vendor contracts and share with vendors sales and agreement 
• Maintain books, accounts, etc for all festivals wherever we have market spaces
• Should be comfortable working long hours as in some festivals you will have to work for larger hours
• Manage product listings on e-commerce platforms, ensuring accurate descriptions, pricing, and images.

Education Qualification 

• A graduate degree in Merchandise or a related field, with 2-3 years of experience in merchandise sourcing, vendor management, and e-commerce operations

Work Experience Required

• A graduate degree in Merchandise or a related field, with 2-3 years of experience in merchandise sourcing, vendor management, and e-commerce operations.
• Should be good in writing emails and working on the excel sheets, billing and invoicing 
• Strong understanding of inventory management and order fulfillment.
• Knowledge of local market and vendors and understanding of fabrics and print quality etc will be an added advantage 
• Experience in merchandise planning and product sourcing.

KeyWords

• Festival merchandise, Vendor management, Procure Merchandise samples

Functional Area

• Fashion Designing, Merchandising

Job Location(s)

CTC offered

Job Responses

HR@teamworkarts.com

Employment Type

Profile Summary

Detailed Job Responsibilities

• Identify new revenue opportunities and meet appropriate targets set out by management.
• To understand thoroughly and establish appropriate channels/mediums of reaching the target audience keeping the budget in mind. 
• To prepare weekly action plan along with the team.
• Tracking Pipeline, Call reports, Lead tracker report and updating it in the CRM
• Responsible for selling our festivals to prospective sponsors and alliance partners against agreed targets
• Responsible for Relationship building & key account management with the existing clients to get more business
• Doing market research & Preparing database
• Scheduling meeting with the respective people

Education Qualification & Key Skills require

• You should be an MBA in Marketing & management from a reputed institute  with min 4 years Experience in Marketing & New Business Development, partnerships and sponsorships with an exposure to Brand management, Brand promotion, Digital Media, Mass communication ,Media Sales

Job Location(s)

CTC offered

Job Responses

HR@teamworkarts.com

Employment Type

Profile Summary

Detailed Job Responsibilities

• Oversee incremental UI/UX design, User Centric design and development of websites to ensure that they are visually appealing, user-friendly, and optimised for search engines.
• Responsible for continuously reinventing and improving corporate and other website platforms
• Continuously maintain a strong proposition that creates sustainable competitive advantage, creates customer engagement and superlative user experience that drives direct business benefits
• Develop a deep understanding of customer, identify gaps and help build right set of features and track adoption for the same
• Act as key authority and point of contact for website development and control 
• Collect, analyse and report data and adjust development plans as needed to facilitate a successful new product rollout
• Represent the voice of the end user throughout the development process
• Manage and monitor a functional, bug-free, and secure corporate website by working closely with our development team.
• Work closely with the Digital team and understand their requirements and plan and execute the website revamp or updates.
• Monitoring and improving website page load speed, website traffic, and performance metrics, and analysing data to identify opportunities for improvement.
• Manage website upgrades, test to improve website performance, and troubleshoot website issues to prevent potential downtime.
• Take end-to-end ownership of the new web-based products —identify and understand target audiences, create preliminary design concepts, and drive implementation of the overall product roadmap
• Develop and design high-quality content pieces for the website
• Simplify technical information for internal team members and stakeholders while collaborating with them.
• Ensure budgets and vendor invoices are generated, approved and processed in time.
• Stay up-to-date with the latest web design trends and technologies, making recommendations for improvements and enhancements as appropriate.
• Analytical skills to evaluate various customer and product innovations
• Good in data crunching to understand customer behavior and usage of the applications
• Brainstorm with the team on creative engagement ideas for digital media and work towards executing these.

Education Qualification & Key Skills require

• Bachelor’s degree in computer science, web design, or related fields with Min 8 years of experience in web development, managing content management systems, UI/UX design, or a similar role; must have team lead experience
• Highly proficient in PHP, HTML, CSS, JavaScript and jQuery, Angular
• Great understanding of SEO, Google Analytics, Google Search Console, and Google Task Manager
• Well-versed with Canva and similar design tools

Job Location(s)

CTC offered

Job Responses

HR@teamworkarts.com

Employment Type

Profile Summary

Detailed Job Responsibilities

• Be the primary spokesperson and representative for the Artists
• Oversee and organize the artist’s daily schedule, ensuring smooth execution of commitments.
• Manage bookings, tours, performances, and contract negotiations.
• Plan and execute album projects, releases, and promotional campaigns.
• Identify and secure opportunities for music and brand collaborations.
• Establish and implement long-term career growth strategies.
• Train and mentor artists to enhance their skills, stage presence, and public image.
• Coordinate with PR, marketing, and social media teams to enhance artist visibility.
• Promoting artists through social media and other forms of publicity
• Ensure the artist is well-prepared for performances, interviews, and events.
• Assist the artist with both personal and professional challenges, providing guidance and support.
• Negotiate and manage partnerships, sponsorships, and endorsement deals.
• Oversee financial planning, budgeting, and revenue streams related to the artist’s career.
• Following up with third parties to ensure timely payments
• Monitoring income, performance invoices and payments etc
• Negotiating contracts with record labels and performance venues
• Completing paperwork for artists such as contracts, tour budgets and legal documents 
• Overseeing royalties 
• Develop and maintain strong relationships within the entertainment industry.
• Encourage the artist to explore new creative ventures and expand their artistic reach.
• Organizing the logistics of recording sessions
• Stay updated on industry trends and adapt strategies accordingly.

Education Qualification & Key Skills require

• Bachelor's or Master's in Music, Arts Management, Entertainment Business, or a related field.  
• Relevant experience in artist management or the entertainment industry preferred.

Job Location(s)

CTC offered

Job Responses

HR@teamworkarts.com